The Important Step of Quality Control in Business Industry
In the industrial world, the Quality Control process is an important process that must be carried out by every company or business, especially if the production is as products or services.
Why does a company/business need QC?
Because the purpose of Quality Control is to ensure that the product to be sent to the customer is free from damage or defects and can be received under the quality requirements that have been determined. If the product is damaged, then appropriate corrective action is required first.
There are several benefits of Quality Control for companies:
1. Product consistency
Companies that never skip the QC process, product consistency will continue to be maintained. Each individual specified in QC will ensure that the product conforms to the given quality standards. There is no damage or damage before the product is delivered to the customer.
2. Maintain customer satisfaction
The existence of QC can reduce and avoid undetected fatal errors. If this QC process passes, it can make customers think again about buying the products we sell. Because QC can fulfill customer desires for a product. With good quality standards that have been built previously, customer satisfaction will be maintained and affect aspects of customer loyalty.
3. Improved company efficiency
Product damage or error usually occurs in a production company. With the existence of QC in a company, it can prevent errors or product damage which can increase company efficiency by saving costs, time and effort. So that these 3 things can focus on other things, such as business expansion, for example, and others.
Therefore, quality control has an important role in a business industry.